Shipping

Shipping Policy

Root Miracle currently ships orders within the United States.

Processing Time

Orders are generally processed within 1–2 business days after payment is confirmed.

Once your order has been prepared and shipped, tracking information will be sent by email when it becomes available.

Shipping Methods and Rates

Root Miracle currently offers Standard Shipping for orders within the United States.

Standard Shipping rates for orders under $75:
1–3 items: $7.99
4–8 items: $10.99
9 or more items: $14.99

Estimated delivery: approximately 3–7 business days after shipment.

Free Shipping

Orders with a subtotal of $75 or more qualify for Free Standard Shipping within the United States.

Delivery Estimates

All delivery dates and transit times shown during checkout are estimates and are not guaranteed.

Delivery may be delayed due to circumstances outside our reasonable control, including carrier delays, weather, holidays, high shipping volume, incorrect or incomplete addresses, or other transportation disruptions.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before completing your purchase.

If you notice an error in your address after placing an order, contact us as soon as possible at [email protected] . We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Tracking

Once an order has been shipped and tracking information is available, the FedEx tracking number will be sent to the customer by email.

Tracking information may take some time to become active after the package is received and scanned by FedEx.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, appears lost, or arrives damaged, please contact us at [email protected] .

We may request your order number, tracking information, photographs, or other reasonable documentation to help investigate the issue.

Carrier delays do not automatically qualify an order for a refund, but we will work with you to determine the appropriate next steps.

Returned Packages

If a package is returned to us because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or another issue attributable to the recipient, additional shipping charges may apply if the order needs to be shipped again.

International Shipping

Root Miracle currently ships only within the United States. International shipping is not available at this time.

Contact

For questions regarding shipping or delivery, contact us at:

[email protected]