Returns

Return Requests

If you have a concern with your Root Miracle order, please contact us as soon as possible after receiving your products so our team can review the situation.

Product Condition

For hygiene and product-safety reasons, opened or used personal care products may not be eligible for return unless the item arrived damaged, defective or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective or different from what you ordered, contact us with your order information and photographs of the product and packaging when possible.

Approved Returns

If your return is approved, our team will provide you with instructions for the next steps. Return requests must be made within 30 days of receiving your order. Returned products must be new, unopened, unused, and in their original condition unless the item arrived damaged, defective, or incorrect. Approved returns must be sent by mail, and customers are responsible for obtaining and paying for the return shipping label unless otherwise stated by Root Miracle. No restocking fee is charged.

Refunds

Approved refunds will be processed to the original payment method within up to 10 days after the returned item has been received and reviewed. Do not return any products without prior authorization from Root Miracle.

Contact Us

For return questions, contact Root Miracle at +1 (312) 771-0013, [email protected].